Welcome to our Surgery website

The Castle Surgery is a medium sized, family GP surgery, in rural Essex. We currently work from 2 sites, the main site being at 10 Falcon Square in Castle Hedingham. We share a branch surgery in Great Yeldham which has limited opening hours.

The Practice has a good knowledge of its patients and always tries to offer a friendly service.

We share our afternoons on call with Hilton House surgery in Sible Hedingham. For emergency appointments it is best to phone us in the morning.

Please note that from midday on Tuesday, Wednesday and alternate Fridays our phones are diverted to Hilton House Surgery for strictly emergency only appointments. On these afternoons the Castle Surgery is still open for pre-booked appointments.

Please be aware we do not operate the ELECTRONIC PRESCRIBING SYSTEM (EPS).  - This service is not available at this Practice.

 

** The Surgery will be closed from 1.pm. on both Tuesday 13th November 2018 and Wednesday 12th December 2018 for staff development. If medication is required please ensure that it is collected in the morning. **

Please be aware the Dispensary will be closed from 1.p.m. on Wednesday 31st October 2018.  Please ensure any medication required is collected in the morning. It will re-open as usual the following morning. 

 

New General Data Protection Regulations From 25th May 2018

A new data privacy law will be introduced in the UK on 25th May 2018. To comply with the New General Data Protection Regulations (GDPR)  The Practice has published a new Privacy Notice which is on display in Reception and can also be viewed by clicking here Privacy Notice for Practice

This privacy notice explains why we as a Practice collect information about our patients and how we use that information.

The Castle Surgery manages patient information in accordance with existing laws and with guidance from organisations that govern the provision of healthcare in England such as the Department of Health and the General Medical Council.

We are committed to protecting your privacy and will only use information collected lawfully in accordance with:

  • Data Protection Act 1998
  • Human Rights Act 1998
  • Common Law Duty of Confidentiality
  • Health and Social Care Act 2012
  • NHS Codes of Confidentiality and Information Security

 

For more information please click  Patient-information , GDPR   and GDPR  Dispensary

To visit The Information Commissioners Office please click here https://ico.org.uk/for-the-public/

 

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