The Castle Surgery

OUT OF HOURS

EMERGENCY COVER

Primecare

6:30pm - 8:am Weekdays

6:30pm Fri. - 8:00am Mon. (plus Public Holidays):

(0844) 7360276

Home / Drs and Staff / Opening Hours / Policy / General / First Aid /

Home. Drs & Staff. Surgery Hours. Practice Policy. General. First Aid.

Surgery Addresses

Castle Hedingham:

10 Falcon Square,

Castle Hedingham

Essex, CO9 3BY

    01787 461465

Fax:      01787 462829

Great Yeldham:
4, Bridge Street,

Great Yeldham,

Essex, CO9 4HU

    01787 237212

Castle Hedingham and Great Yeldham

Dr. William Littler.

Patient Responsibilities

Patients, too, have certain responsibilities:


Keeping appointments.

Please try to arrive on time. If you are unable to attend an appointment, please inform the clinic or surgery in good time.

Address.

If you move house, change address or telephone number, or the postcode is changed, please inform Reception

Violent or Aggressive Behaviour.

Treat all healthcare staff in a reasonable, courteous manner.

The practice will not tolerate aggressive or abusive behaviour towards staff or members of the public. If the practice feels it necessary, it reserves the right to have such patients removed from the practice list.

Emergency Services

Use emergency services in a responsible manner. Please use the out-of-hours services for emergencies only and not for routine care.

Medicines

Take care with medicines. Medicines are for one person only and should not be shared. Keep them safely away from children and in the original container. Take any unwanted medicines to a chemist for safe disposal

Complaints Procedure

We aim to offer the best service at all times. If however you have a concern or wish to make a complaint, please ask for one of our “Complaints Procedure Advice” leaflets which are available from Reception.

Top of Page

Top of Page