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6:30pm - 8:am Weekdays

6:30pm Fri. - 8:00am Mon. (plus Public Holidays):

(0844) 7360276

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Surgery Addresses

Castle Hedingham:

10 Falcon Square,

Castle Hedingham

Essex, CO9 3BY

     01787 461465

Fax:      01787 462829

Great Yeldham:
4, Bridge Street,

Great Yeldham,

Essex, CO9 4HU

     01787 237212

Castle Hedingham and Great Yeldham

Dr. William Littler.

Practice Policies

Contents:

Patient Rights.

Rights have been written into law by means of Parliamentary Acts or Bills. (For example, Access to Health Records Act 1990). Reproduced here are guidelines to these rights.

Guidelines

• You are entitled to have reasonable access to high quality service and facilities.
• You are entitled to information on what is wrong with you and the treatment options available. Ask questions. You should be given truthful, clear answers.
• You are entitled to ask for a second opinion on your diagnosis or treatment.
• You can ask to have someone with you (friend, relative, interpreter) at any time. You may find this beneficial, particularly if you are asking questions or need moral support.
  
  

Human Rights

• It is your right to be treated as a human being by another human being and as they would wish to be treated themselves, i.e. with dignity, politeness, respect and consideration. These may not necessarily be covered legally or even be contained in guidelines, but human rights will come into many of the areas mentioned above and are certainly just as important.
  
  

Consent

A doctor, nurse, or anyone else looking after your health, has to have your agreement before they can examine or treat you. This policy applies to both children and adults.

• Patients Rights
• Patients Responsibilities
• Complaints     

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